Watch how an AI agent trained on the owner's voice turns every WhatsApp, Instagram, and Messenger conversation into a measurable outcome — sale, booking, or resolved support — across 7 channels, 24/7. AI resolution rate ≥ 70% without human intervention.
Walk through the core modules and user experience of SynapMess — from setup to daily operations.
Product preview video coming soon
Watch each SynapMess module in action — see the interface, workflow, and result before you talk to the team.
Module walkthrough
Connect WhatsApp, Instagram, TikTok, Messenger, website widget, email, and SMS in one hub. Train AI in your business voice, set routing rules, and configure per-channel media handling.
Module walkthrough
Build and manage your product catalog inside SynapMess. Import via CSV or create products in-chat. AI enriches every item with a voice-friendly description and bundle suggestions.
Module walkthrough
AI understands buyer intent, searches your catalog, and drives the full conversation to a sale, booking, or lead — in the customer's language. 70%+ AI resolution without human input.
Module walkthrough
Customers build carts inside the chat thread. The AI handles add/remove, quantity changes, variant selection, and cart recovery for abandoned checkouts.
Module walkthrough
Generate payment links for PayU, Mercado Pago, Stripe, or PSE in-chat. AI sends a branded confirmation and receipt automatically on payment success.
Module walkthrough
AI handles FAQs, order status, return requests, and loyalty messages. Proactive re-engagement campaigns send automatically based on inactivity triggers.
Module walkthrough
A unified inbox across all 7 channels. One-tap human takeover preserves 100% of AI conversation context. SLA timers, assignment rules, and read receipts included.
Module walkthrough
Morning performance brief, anomaly alerts, and AI-proposed automation suggestions. Approve multi-step workflows spanning all modules with a single tap.
Module walkthrough
Monitor keyword and brand mentions in post comments. Auto-trigger DM flows when customers comment with a keyword. Convert public engagement into private conversations.
Module walkthrough
Escalate complex threads into structured tickets with SLA rules, priority tags, multi-step resolution checklists, and escalation paths.
Module walkthrough
Accept bookings entirely in chat. AI shows availability, handles confirmations, sends reminders, and processes reschedule or cancellation requests automatically.
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